If you are not happy, then we can’t be happy either. All products sold by 3DChimera have 30 day return policy.
30 DAY RETURN POLICY
- For items returned via the Manufacturers Warranty, see the next section
- Items returned to 3DChimera in an unused condition are subject to a 10% restocking fee
- Items returned to 3DChimera in a used, but fully-functional, condition are subject to a 20% restocking fee
- 3DChimera is not responsible for return shipping expenses
- All returns must be approved by 3DChimera and issued an RMA number
- All items sold by 3DChimera come with a 30 day warranty against manufacturers defects or flaws
- Determination of a manufacturer’s defect or flaw is at the sole discretion of 3DChimera
- 3DChimera will provide replacement components & installation instructions for any defective components
- There is no cost to the customer for replacement of defective components
- 3DChimera will pay for shipping (both ways) of replacement components for defective parts
- NOTE: Extended warranty is available as ChimeraCare for every product sold by 3DChimera. Please contact [email protected] for more information on this service.
- Damaged shipments should be accepted by the customer & noted with the carrier for insurance purposes
- Refused shipments will be charged for return shipping & are subject to a 10% restocking fee