Terms & Conditions

If you are not happy, then we can’t be happy either.  All products sold by 3DChimera have 30 day return policy.

 

30 DAY RETURN POLICY

  • For items returned via the Manufacturers Warranty, see the next section
  • Items returned to 3DChimera in an unused condition are subject to a 10% restocking fee
  • Items returned to 3DChimera in a used, but fully-functional, condition are subject to a 20% restocking fee
  • 3DChimera is not responsible for return shipping expenses
  • All returns must be approved by 3DChimera and issued an RMA number

 

MANUFACTURER’S WARRANTY

  • All items sold by 3DChimera come with a 30 day warranty against manufacturers defects or flaws
  • Determination of a manufacturer’s defect or flaw is at the sole discretion of 3DChimera
  • 3DChimera will provide replacement components & installation instructions for any defective components
  • There is no cost to the customer for replacement of defective components
  • 3DChimera will pay for shipping (both ways) of replacement components for defective parts
  • NOTE: Extended warranty is available as ChimeraCare for every product sold by 3DChimera.  Please contact [email protected] for more information on this service.

 

SHIPPING POLICY

  • Damaged shipments should be accepted by the customer & noted with the carrier for insurance purposes
  • Refused shipments will be charged for return shipping & are subject to a 10% restocking fee
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